Risk Management: Prevention of Medical Errors in the Dental Practice

~ Exam ~

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This test has 10 questions.

All questions must be answered before the test can be graded.

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1. Medical errors always result in patient injury or death.

  a. True

  b. False

2. The key to reducing medical errors is to focus on improving the systems of delivering care and not to blame individuals.

  a. True

  b. False

3. Research clearly shows that the majority of medical errors cannot be prevented.

  a. True

  b. False

4. Near-misses are occurrences that could have resulted in an adverse event but the event was averted and the patient was not harmed.

  a. True

  b. False

5. Root-cause analysis is the failure of a planned action to be completed as intended or the use of a wrong plan to achieve an aim.

  a. True

  b. False

6. When an error occurs it is important to disclose the error because:

  a. It may leave you vulnerable to a lawsuit.

  b. In some states it is mandatory.

  c. You may be obligated to report the incident to the authorities.

  d. You may be obligated to report the incident to the authorities.

  e. All of the above.

7. When documenting the error, it is important to:

  a. Document every single detail.

  b. Only document what you want the authorities to know.

  c. Be accurate and factual.

  d. Never document an error.

8. When analyzing an error, the most important finding relates to:

  a. What the root cause is so the process can be improved.

  b. Who did something wrong.

  c. Who needs to be disciplined.

  d. Why someone didn\'t do their job.

9. Factors influencing an error might include:

  a. Training and education

  b. Task factors

  c. Equipment problems

  d. All of the above

10. As you seek to improve patient safety in your practice, remember that:

  a. Change takes more time than you will ever have available.

  b. It's important to develop a culture of safety throughout your practice.

  c. Safety matters more to referring offices than it will to your office.

  d. It might be too expensive to promote safety.