Personal Safety in a Work Environment

~ Exam ~

LearnWell Resources now provides real-time grading and a real-time certificate for this online course.  To take the test, click on the button corresponding to the correct answer for each question.  When you're done, click on the "Grade Test" button.

You will be asked to login (if you are a returning customer) or register (if you are a new customer) and pay $24.00 for the processing of your test and certificate. You will be given your test results instantly and you will be able to print out your certificate immediately from your browser.

You must correctly answer 9 of 12 questions. If needed, you may retake the exam. Please complete the evaluation form that will appear on your screen after passing the exam.

Your test will be graded online right away, and upon passing you will be able to immediately print out your certificate.  We would appreciate it if you could take a few minutes to complete the evaluation form that will appear on your screen after passing the exam.

Occasionally computers fail. Thus you may wish to print the exam, mark the answers on the printed copy, then transfer those answers to the computer when you're ready to submit the exam for scoring. Once the exam is completed successfully, you will no longer be able to access this course (unless you pay for the course again).

This test has 12 questions.

All questions must be answered before the test can be graded.

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1. Quality can always be improved.
  a. True
  b. False
2. Quality is best improved by quality specialists.
  a. True
  b. False
3. PI focuses on how to work faster.
  a. True
  b. False
4. Checking details is in principle
  a. A
  b. B
  c. C
  d. D
5. Patients have the right to know the phone number of the doctor.
  a. True
  b. False
6. Patients should complete an Advance Directive.
  a. True
  b. False
7. Patient Representatives help some patients make complaints.
  a. True
  b. False
8. Patient Rights includes
  a. free service
  b. choices
  c. fast service
  d. inexpensive service
9. Security deals mainly with violence and theft.
  a. True
  b. False
10. Excessive quietness is a warning sign for violence.
  a. True
  b. False
11. Keep files locked at all times when not in use.
  a. True
  b. False
12. Warning signs for violence are
  a. threat
  b. pacing
  c. weapons
  d. all 3